对于在Speedo中国官方商城购买的货品,您可以在收到货品之后的7天内 (以物流单据上的签收日期为准)以任何理由或无理由退换货。但是,退回的货品必须满足下述“退货条件”。减价、促销货品适用相同条件。
Speedo China (speedo.com.cn) allows you to return items within 7 days (using the date you signed the logistics company invoice as reference) for any reason, or if there is no reason. However the goods to be returned must fulfil the requirements below. This is the same for discounted and promotional products.
对于在Speedo中国官方商城购买的存在质量问题的产品,请立即与我们的客服团队取得联系,经售后服务中心检验属实,90天内均可退换。
请注意,以下情况均不能被认可为质量问题:
In the case of a damaged or defective item from Speedo China (speedo.com.cn), please contact our customer services team as early as possible. After inspection by our after-sales team we will replace the damaged item with a new one if it is within 90 days of purchase.
Please see below for a complete list of reported quality issues that we cannot approve.
Items bought on this online store cannot be returned to physical stores; items bought in physical stores cannot be returned online.
如有退换货要求,请事先与我们的客服取得联系,申请退换货。
For specific circumstances please speak to customer services.
请您注意,Speedo不接受到付、平邮、挂号信等寄回的退件。
Please note that Speedo China cannot accept returns sent by surface mail, registered mail, or collect postage.
对于退回的货品,经验明无误后,Speedo将在退货商品入库后7天内发起退款操作。货款将通过原付款方式退回。退款的到账时间取决于不同的支付方式,敬请谅解。
In the case of goods to be returned – after the product has been verified and after it has been returned to the warehouse Speedo China will execute a refund within 7 days. The refund will be processed via the same payment method that the item was bought with. The time required for the funds to arrive in the buyers account depends on the original payment method used, we thank you for your understanding.