Speedo China (speedo.com.cn) allows you to return items within 7 days (using the date you signed the logistics company invoice as reference) for any reason, or if there is no reason. However the goods to be returned must fulfil the requirements below. This is the same for discounted and promotional products.
In the case of a damaged or defective item from Speedo China (speedo.com.cn), please contact our customer services team as early as possible. After inspection by our after-sales team we will replace the damaged item with a new one if it is within 90 days of purchase.
Please see below for a complete list of reported quality issues that we cannot approve.
Items bought on this online store cannot be returned to physical stores; items bought in physical stores cannot be returned online.
For specific circumstances please speak to customer services.
Please note that Speedo China cannot accept returns sent by surface mail, registered mail, or collect postage.
In the case of goods to be returned – after the product has been verified and after it has been returned to the warehouse Speedo China will execute a refund within 7 days. The refund will be processed via the same payment method that the item was bought with. The time required for the funds to arrive in the buyers account depends on the original payment method used, we thank you for your understanding.